Frequently Asked Questions (FAQ)

What is Boonga Art Shoes?
Please refer to the section About Us in our blogspot.

Who are the people behind Boonga?
Please refer to the section About Us in our blogspot.

How to order the shoes?
You can click on Order Shoes Here on the left side of our blogspot.

How do I know my size?
For more information, please click HERE.

How long do I have to wait after I have made the order?
Normally, it will take us 2-6 weeks to get the shoes posted to you. However, it is still subjected to the number of orders in our waiting list.

Can I wash the shoes? Will the colors fade?
Yes, you can wash the shoes. Although the shoes are just canvas shoes, but the designs are waterproof.

Do you make babies' or toddler's shoes?
Sorry, but we haven't launched our babies' shoes yet. We will inform everyone via our blogspot and website once we are ready to launch it.

What is the different between Custom, Edit and Standard designs?
Custom Design:
Shoes are designed according to customers' request with extra charge of RM20 only.
Edit Design:
Customers can request to have changes in our Standard Design shoes, by putting their names, changing colors or by putting any accessories such as buttons,etc. Extra charge of RM10 only.
Standard Design:
Customers can choose any shoes in our online catalog with the price stated.

How do I know the price of all the shoes?
For more information, please click HERE.

If the size of the shoes doesn't suit me, can I change the shoes?
We are sorry, but the shoes are not exchangeable, returnable or refundable since the size has been taken in Centimetres(CM), so the size should be accurate and there should be no problem.

How much is the postal charges?
West Malaysia - RM10
East Malaysia - RM15
International - USD20

Can I come and collect the shoes myself?
Yes. You can come to our studio after we have informed you about the completion of the shoes.

Can I buy the shoes straight away from Boonga Studio?
Yes, you can buy any available shoes at Boonga Studio. However, it is advisable that you make your order first as we rarely have ready made shoes.

Can I be your agent?
Of course, please click on our section Agents for more information.

What is the benefit of becoming an agent?
You can get 10% commision for every pairs of shoes sold. Payment will be made after the 10th orders.

What do agents do?
You can promote our shoes to your friends, families and everyone.

Can I be your agent and promote the shoes in Myspace, Friendster, Facebook or my Blogspot?
Of course you can do that. :)

I'm a shop/boutique owner. Can I buy the shoes in bulk order?
Of course you can. Please click on Wholesale in our blogspot and fill in the form.

How can I get the details for other services?
(T-shirt Printing, Button Badge Website Designs, Graphic Designs, Corporate Gifts, Photography, Printing Services, Customized Items, English & Art Workshops, etc)
Please send us and email for these enquiries by clicking HERE.

If you have questions that are not covered here, please click HERE.